"To whom it may concern
Mr Slavi Petrov of Splendid SP Ltd advised, designed, supplied and installed our new kitchen. Slavi's courtesy, honesty and professional ability were outstanding throughout the complete project.
The project was a large installation and included removing an existing stud-wall and considerable remodelling of the electrics and water supply.
Through every stage, from initial design through to installation Slavi communicated what he was doing and whether everything was going to plan. Although we were at work during the installation we felt very comfortable in allowing him to work unsupervised for most of the project. Our grown up children were in house at some stages during the installation and they too have nothing but praise for Slavi.
Concerning the financial aspects - something we all know can be an area for disquiet. We agreed up front a very fair payment schedule which enabled Slavi to purchase what he required whilst giving us the confidence that we were still in control. In total we made four phased payments - an initial deposit; two payments as the kitchen was delivered and a final payment on completion when we were satisfied and when Slavi gave us the gas and electric certificates. All payments were made via on line banking which again allowed Slavi to receive payments fast and efficiently whilst giving us some security. I have no concerns surrounding any aspects of the financial transactions made during this project.
We are extremely pleased with the kitchen - Slavi has exceeded our expectations in delivering our dream kitchen, expertly fitted, for an extremely competitive price. We cannot recommend Slavi highly enough - it took us over two years to find someone who we could trust to rework our kitchen - we are glad we waited until we met Slavi.
If you would like any further information please feel free to email me on email@example.com"
Professor Anthony C Woodman BSc (Hons) MSc PhD
"Mr.Petrov of Splendid Kitchens was the kitchen fitter who installed our units. We found him to be a highly professional and experienced workman. He is pleasant to have around and conscientious about his work. You can confidently leave him to execute the job without needing watch progress.He is reliable and always arrives on time and comes on the dates arranged. He Gas Safe and so can undertake cooker connections etc. as part of the job."
Professor H.Donald Brooke Jenkins
We are writing in respect of above who has fitted our kitchen recently. We found him to be hard-working, conscientious, courteous and very professional. All the work that he carried out for us i.e. fitting the kitchen, electrics, plumbing and gas work were done very professionally."
Mr J & Mrs U Patel
"Splendid SP LTD, recently installed a kitchen at my property in Reading. They delivered a full service including gas, electrics, plumbing and carpentry, completing the work on time without any problems. The team clearly worked very hard, rarely stopping for a break, arriving on time and working a full day. Most importantly the quality of the work was very high, this was exemplified in the accuracy of the cutting and placing of the workbench and cabinets. High attention to detail, the finish looks great!"
Best regards, Peter
"May we take this opportunity to thank you for the excellent job you have made of our new kitchen. We were particularly impressed with your good manners, hard work and the skillful way you overcame the little problems that always seem to occur. Every piece of waste was put straight into a bag ready for collection. The finished kitchen is the envy of our neighbours; may we once again thank you and are happy to recommend your work to anyone considering using your services."
Mr & Mrs B Franklin